Legal
Accessibility Statement
Last reviewed: [PLACEHOLDER: effective date]
Our commitment
Ivy Recovery Group is committed to making this website usable by everyone, including people with disabilities. We believe that clear, accessible communication is part of treating consumers and clients with respect, and it is consistent with our obligations under the Americans with Disabilities Act and related laws.
Conformance target
This website is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Measures we have taken include:
- Semantic HTML with a logical heading structure and landmark regions on every page.
- A "Skip to main content" link at the top of every page.
- Text and interface colors chosen to meet or exceed WCAG AA contrast ratios.
- Visible keyboard focus indicators and full keyboard operability, including the mobile navigation menu.
- Descriptive alternative text for meaningful images and hidden decorative graphics.
- Form fields with programmatic labels, required-field indicators, and error messages announced to assistive technology.
- Content that reflows without loss of information down to 320 pixels wide and that supports browser zoom to 200 percent.
- Reduced-motion support: animations are disabled when your operating system's "reduce motion" preference is enabled.
Known limitations
The Site depends on third-party resources for web fonts; if those resources fail to load, system fonts are used and all content remains readable. Documents provided outside the Site (such as mailed notices) are not covered by this statement. [PLACEHOLDER: list any known accessibility issues and planned remediation dates, or state "none known"]
Alternative formats and assistance
If you have difficulty using any part of this website, or if you need information from us — including account notices — in an alternative format such as large print or plain text email, please contact us at support@ivyrecoverygroup.com. Please describe the page or content and the assistance you need. We will respond by email and work with you to provide the information in a form that works for you.
Feedback
We welcome feedback on the accessibility of this website. If you encounter a barrier, email support@ivyrecoverygroup.com with "Accessibility" in the subject line. Please include the web address of the page, a description of the problem, and the browser and assistive technology you were using, if applicable.
Assessment approach
This website was evaluated using a combination of automated testing tools, manual keyboard-only navigation, and review against the WCAG 2.1 AA success criteria. [PLACEHOLDER: name any third-party audit conducted, or delete this sentence]