Third-Party Collections
Contingency-based recovery on delinquent accounts. No Recovery, No Fee. Compliant outreach, documented every step.
Learn moreDebt Recovery Solutions · All 50 States
Ethical Recovery. Measurable Results. Nationwide.
Ivy Recovery Group helps businesses recover what they are owed while treating every consumer with dignity, transparency, and full regulatory compliance.
- FDCPA Compliant
- FCRA
- TCPA
- Regulation F
- HIPAA-Aware
- Licensed & Bonded [PLACEHOLDER]
Who are you?
For Businesses
You are owed money. We recover it — the right way.
Contingency and first-party programs for healthcare, lenders, utilities, property managers, B2B and more. No recovery, no fee on third-party placements.
Explore servicesFor Consumers
Received a notice from us? Here is what to expect.
Plain-English guidance on who we are, how to verify or dispute a debt, your rights under federal law, and how to reach us — in writing, at your pace.
Read the consumer guideOur Services
Recovery programs built around your receivables
From early-stage outreach under your brand to full contingency collections, each program is structured for compliance first and results always.
First-Party / Early-Stage
Pre-charge-off outreach conducted under your name and brand standards, preserving customer relationships while reducing roll rates.
Learn moreCommercial (B2B) Collections
Business-to-business recovery that protects vendor relationships, with escalation paths designed for disputed invoices and aged balances.
Learn moreConsumer Collections
Respectful, FDCPA- and Regulation F-compliant consumer recovery with clear validation notices, dispute handling, and flexible arrangements.
Learn moreSkip Tracing & Asset Location
Permissible-purpose data research to locate current contact information and assets, performed under FCRA and GLBA constraints.
Learn moreCredit Bureau Reporting
Accurate, Metro 2-formatted furnishing to the national bureaus where permitted, with dispute-response workflows that meet FCRA standards.
Learn moreIndustries Served
Specialized recovery for the sectors we know
Each industry carries its own regulations, account types, and consumer expectations. Our programs are configured accordingly.
How It Works
A transparent, four-stage recovery process
You place accounts; we handle validation, outreach, and remittance with full visibility at every stage.
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Placement
Securely transfer account files through our encrypted intake. We confirm receipt, data completeness, and account-level compliance flags.
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Compliance Review & Validation
Every account is scrubbed for bankruptcy, deceased status, cease requests, and state-specific rules before any validation notice is issued.
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Outreach & Resolution
Respectful, frequency-limited contact across compliant channels, with dispute handling and flexible resolution options for consumers.
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Remittance & Reporting
Recovered funds are remitted on a predictable schedule, with itemized statements and performance reporting you can audit.
Why Ivy
A recovery partner that protects your reputation as carefully as your revenue
Aggressive collectors create complaints, regulatory exposure, and lost customers. We take a different path.
- Compliance is the operating system, not a department.Policies, call scripts, letters, and systems are built around the FDCPA, FCRA, TCPA, Regulation F, and state law.
- Respectful consumer treatment drives better outcomes.Clear explanations, honest options, and no pressure tactics resolve more accounts and generate fewer disputes.
- Transparent reporting you can audit.Account-level activity, remittance detail, and complaint logs are available to clients on request.
- Nationwide coverage, one point of accountability.Serving clients and consumers in all 50 states with a single, consistent standard of conduct.
- No recovery, no fee on contingency placements.Our incentives are aligned with yours: we are paid only when your receivables are recovered.
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Recovery Rate
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Accounts Placed
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50
States Served
Nationwide coverage
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Client Retention
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Compliance & Security
Regulated work, done to the letter
Debt recovery is one of the most heavily regulated activities in financial services. We treat that as a design constraint, not an obstacle.
FDCPAFair Debt Collection Practices Act
Reg FCFPB Regulation F
FCRAFair Credit Reporting Act
TCPATelephone Consumer Protection Act
GLBAGramm-Leach-Bliley Act
HIPAAWhere applicable to medical accounts
Data Security
Encryption in transit and at rest, role-based access controls, and defined retention schedules for client and consumer data.
Documented Procedures
Written policies covering validation notices, contact frequency, disputes, cease requests, and complaint escalation.
Training & QA
Every representative completes compliance training before handling accounts, with ongoing monitoring and quality review.
Complaint Handling
A defined intake, investigation, and response process for consumer complaints, with root-cause tracking reported to clients.
For Consumers
Received a notice from us? Here is what to expect.
If you have received a letter or message from Ivy Recovery Group, we are contacting you on behalf of a business that believes you have an outstanding balance. You have rights, and we will honor them.
Prefer to write? Email support@ivyrecoverygroup.com.
- You will receive a written validation notice.It identifies the creditor, the amount, and how to dispute the debt or request the original creditor's name.
- You can dispute in writing within 30 days.If you do, we pause collection on the disputed portion until we mail you verification.
- You can ask us to stop contacting you.Tell us in writing and we will limit further contact to what the law allows, such as confirming we are ceasing efforts.
- We will never harass, threaten, or mislead you.No calls at unreasonable hours, no false statements, no discussing your debt with people who are not authorized.
- Resolution options are available.If the debt is valid, we can discuss arrangements that work for your situation.
Get Started
Ready to recover what you are owed — ethically and measurably?
Tell us about your portfolio and we will respond by email with a recommended program, fee structure, and onboarding timeline.
Recover DebtConsumers: please visit our consumer page or email support@ivyrecoverygroup.com.